Trust & Safety Enforcement Policy

This Enforcement Policy explains how UniMercato reviews reports and applies actions to keep the community safe. 1. How We Review Reports Reports are triaged based on severity, safety risk, and evidence. We may use automated signals and human review. 2. Evidence We Consider We review listing content, message history, user behavior, and account metadata. Providing clear details helps us act faster. 3. Possible Actions Depending on severity and context, we may issue warnings, hide listings, remove listings, or restrict messaging. Repeated or egregious violations may lead to account suspension or termination. 4. Immediate Safety Risks If there is an urgent threat to safety, we may take immediate action without prior notice to prevent harm. 5. Appeals If you believe an enforcement action was made in error, contact support through the app with your account email and relevant details. 6. Transparency We aim to notify users about enforcement actions when possible, unless doing so would risk safety or compromise investigations. 7. Updates We may update this policy as our community grows. Check the "Last Modified" date for the latest version.